Cancellation Policy

1. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Luis Kleemann, LT Digital Concepts, Engelbergerstrasse 3, 79106 Freiburg im Breisgau, Germany, Email: kontakt@nolies-app.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

2. Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

3. Special Provision for Digital Content

Pursuant to § 356 Abs. 5 BGB (German Civil Code), we advise you that the right of withdrawal for contracts concerning the supply of digital content not on a tangible medium expires prematurely if:

  1. you have expressly consented to us beginning the performance of the contract before the withdrawal period expires, and
  2. you have acknowledged that you lose your right of withdrawal upon the beginning of performance, and
  3. we have provided you with a confirmation of the contract in accordance with § 312f BGB.

Therefore, as soon as you actively start using the digital premium features in the NOlies app, your right of withdrawal expires.

4. Monthly plan

A monthly plan starts when you choose it in the app and runs for 30 days. The contract is with us. Cancelling it for the end of that time is separate, and you can do it any time with the button “Verträge hier kündigen” or in the app.

5. Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

To:
Luis Kleemann, LT Digital Concepts
Engelbergerstrasse 3
79106 Freiburg im Breisgau, Germany
Email: kontakt@nolies-app.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) Delete as appropriate.

6. Contact for Withdrawal

You can send your withdrawal by post to the address above or by email to kontakt@nolies-app.com.